At Myra Travel Club, we strive to provide high-quality outdoor and travel products. If you are not satisfied with your purchase due to damage or defects, please review our return and refund policy below.

1. Eligibility for Returns

We accept returns only in the following cases:

• The product is damaged or defective upon delivery.
• The wrong item was delivered.

2. Return Request Timeframe

• Customers must report any issue within 48 hours of delivery by contacting us at [email protected].
• Requests made after 48 hours will not be eligible for return.

3. Return Process

To initiate a return, please follow these steps:

1. Email us at [email protected] with your order details, photos of the damaged or incorrect item, and a brief description of the issue.
2. Our team will review your request and confirm if the return is approved.
3. If approved, we will provide return instructions. The item must be sent back in its original packaging and unused condition.

4. Refund Policy

• Refunds will be processed only after we receive and verify the returned product.
• Cash refunds are not available since we operate on a Cash on Delivery (COD) basis.

5. Non-Returnable Items

We do not accept returns for:

• Used or damaged products (unless reported within 48 hours of delivery).
• Products returned without prior approval.

6. Contact Us

For any questions regarding returns and refunds, please email us at [email protected].